Shipping Policy

Last updated: 9th February 2026

This Shipping Policy outlines how orders placed with Pagal Zalim are processed and delivered.

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Order Processing

We aim to process all orders are processed within two (2) business days of being received.

Orders are not processed or shipped on weekends or UK public holidays.

Once your order has been dispatched, you will receive a confirmation email where applicable.

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Shipping Origin

All jewellery items are shipped from the United Kingdom, from our business address where the items are securely stored and prepared for dispatch.

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Shipping Destinations

We ship both within the UK and internationally.

Delivery times may vary depending on your location, shipping method selected, and local postal or customs processes.

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Delivery Method & Tracking

All orders are shipped using Royal Mail or Parcelforce only.

UK orders are sent via a signed-for service

International orders are sent via a signed and tracked service

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number, allowing you to follow your delivery.

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Delivery Timeframes

Estimated delivery times are provided as a guide only and begin from the date of dispatch, not the date the order is placed.

Please note that delivery times may vary depending on your location and local postal services.

International deliveries may be subject to delays due to customs clearance, which are outside our control.

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Shipping Costs

Shipping costs are calculated at checkout and will vary depending on your delivery address and the shipping option selected.

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Customs, Duties & Taxes (International Orders)

For international orders, customs duties, taxes, or import fees may be applied by your local customs authority.

These charges are the responsibility of the customer and are not included in the item price or shipping cost.

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Delivery Issues

If your order has not arrived within the expected timeframe, please contact us at Nisha.davdra@gmail.com and we will do our best to assist.

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Address Accuracy

Please ensure that your delivery address is entered correctly at checkout. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information.

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If you have any questions about shipping or delivery, please contact us at:

Email: Nisha.davdra@gmail.com